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THE OPPORTUNITY YOU'VE BEEN WAITING FOR

New name, but the same award-winning culture! Are you looking for opportunities to grow personally and professionally? A career at Discovery Benefits, a WEX company, is just what you’re looking for. We’re always on the lookout for motivated, talented team members to join our company. We have offices in Fargo, North Dakota and Brookings, South Dakota, plus we have work-from-home opportunities too!

Please note: All applications will go through WEX’s system.

Discovery Benefits’ available jobs are below. 


Participant Services Specialist - Fargo, ND

The Participant Services Specialist is responsible to answer all participant questions in regard to administered benefits with accuracy and high quality customer service.

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Participant Services Specialist - Brookings, SD

The Participant Services Specialist is responsible to answer all participant questions in regard to administered benefits with accuracy and high quality customer service.

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Solutions Analyst - Benefits

The Solution Analyst, Benefits is responsible for servicing client accounts and their associated consultants with topic areas involving complexity and advanced troubleshooting while ensuring customer loyalty, responsiveness and customer service are top of mind. All responsibilities should be carried out in a customer centric approach where the customer is viewed holistically while ensuring that world-class service is at the foundation of each interaction.

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Solutions Analyst - COBRA

The Solution Analyst, COBRA is responsible for servicing client accounts and their associated consultants with topic areas involving complexity and advanced troubleshooting while ensuring customer loyalty, responsiveness and customer service are top of mind. All responsibilities should be carried out in a customer centric approach where the customer is viewed holistically while ensuring that world-class service is at the foundation of each interaction.

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Sales Account Executive

The Sales Account Executive position develops, maintains and interacts primarily to a broad scope of new and existing customers within Discovery Benefits. This position impacts sales strategies designed to demonstrate the features and benefits of the products to achieve increased sales and profitability. The Sales Account Executive will conduct follow up on new and pending opportunities, host presentations and address questions.

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Participant Services Specialist, Work From Home

The Participant Services Specialist is responsible to answer all participant questions in regard to administered benefits with accuracy and high quality customer service. This opportunity is available for residents of North Dakota, Minnesota and South Dakota only.

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Service Coordinator, COBRA

The Service Coordinator, COBRA is responsible for the initial queue servicing of client accounts and their associated consultants through day to day phone priority support and email interaction that focuses on customer service and responsiveness.

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Manager, Solution Specialist

The Manager, Solution Specialists is responsible for overseeing supervisors and/or the team members who service client accounts and their associated consultants through day-to-day interaction that focuses on customer loyalty, responsiveness, and customer service.

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Account Executive

The Account Executive is a customer point of contact responsible for proactive monitoring, strategic recommendations and client advocacy for specific customer segments. This role is responsible to understand the client's needs and collaborate internally in order to provide strong solutions and ensure customer loyalty.

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Operations Specialist, Carrier

The Operations Specialist, Carrier is responsible to monitor and update COBRA participant information to ensure successful delivery and accurate coverage with insurance carriers and providers. The Specialist monitors member enrollments are successfully sent and received by each carrier, troubleshoots discrepancies and ensures data excellence between Discovery Benefits and the carrier.

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Senior Implementation Manager, COBRA

The Senior Implementation Manager, COBRA is responsible for the successful setup of program plans for both new and existing large clients. This role serves as the implementation leader coordinating, scheduling, facilitating and reporting on all implementation related tasks to ensure the successful onboarding of Discovery Benefits’ clients.

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Senior Implementation Manager, Benefits

The Senior Implementation Manager, Benefits is responsible for the successful setup of program plans for both new and existing large clients. This role serves as the implementation leader coordinating, scheduling, facilitating and reporting on all implementation related tasks to ensure the successful onboarding of Discovery Benefits’ clients.

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Senior Implementation Manager, Benefits

The Sales Coordinator is responsible for responding to Requests for Proposal, assisting Sales Directors in various areas (assemble materials, in-office support while Sales Directors travels, follow up questions, including consultant calls and presentations), traveling for enrollment meetings, assisting with event planning, managing opportunities in our CRM system and all other duties as assigned.

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Discovery Benefits is committed to providing a work environment that is free from discrimination. The company prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), national origin, age, mental or physical disability, pre-existing injury, familial status, genetic information, status with regard to marriage or public assistance or participation in lawful activity off company premises during nonworking hours that is not in direct conflict with the essential business-related interests of the company. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.