Tips to Help You Protect Your Information

June 28, 2018

At Discovery Benefits, we prioritize protecting the security of your accounts and personal information. Data security is one of our company’s eight strategic pillars, and our employees are trained on a variety of security measures, including how to identify potential red flags and monitor unusual account activity.

Protect your security

Protecting account security is a shared goal for us and our clients and participants. It’s important for you to know that you also play an important role in protecting your information, and that your actions or lack of action could leave your accounts vulnerable to account takeover by bad actors. So what can you do to protect yourself? Actually, quite a bit, and much of it is easy! Here are a few simple tips:  

Change your passwords to passphrases

Use passphrases instead of passwords for your online accounts. A passphrase is similar to a password, but it is generally longer and involves a sequence of words or other text for additional security. What should you think about when creating a passphrase?

  • Create a passphrase that is at least 14 characters.
  • Create a unique passphrase on all accounts. If someone gains unauthorized access into one of your accounts, having a unique passphrase could prevent them from gaining access to your other accounts.
  • Include numbers and symbols. For example, insert a zero instead of an “o” or a “1” instead of an “i” in the passphrase. Place a dollar sign, ampersand or another symbol between words.
  • Avoid using words or numbers that are easily identifiable to you, such as your maiden name, your favorite sports team or the year you were born.
  • Remember to change your passphrases and passwords frequently. Our system requires password changes every 90 days.
  • Never share your passphrases and passwords with anyone. Discovery Benefits will never ask for your password.

Secure your devices

Always be sure to access your online accounts through trusted devices, such as a home computer or your tablet. Protect your devices with a passcode or passphrase and ensure their physical security when you travel. Finally, keep your devices up to date with security updates and patches, which help shield them from cyberattacks.

Use a trusted internet connection

Use your home internet connection. When you’re not home, avoid using public Wi-Fi connections. About three-quarters of Americans use public Wi-Fi to connect to their personal email accounts, which leaves their accounts vulnerable since there’s no way of knowing if public Wi-Fi connections are secure.

Double-check your emails

Before viewing any email, make sure it was sent from a trusted email address (Discovery Benefits notification emails are sent from Auto_Reply@DiscoveryBenefits.lh1od.com). Phishing emails often include a sender address that looks similar to email addresses used by recognizable and reputable companies, so double-check before you open an email. Simply viewing a suspicious email can subject you to security threats; don’t open an email or download anything from an email that looks suspicious.

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