DEBIT CARD AUTOMATION
While the IRS requires substantiation for FSA and HRA benefits, we automate this process as much as possible to minimize paperwork and stress for you. How?
- IIAS Approval: Our benefits debit card works anywhere that offers an Inventory Information Approval System (IIAS) or at merchants that meet the IRS’ 90% rule (where 90% of gross sales meet eligibility requirements). If used at an IIAS merchant, you simply swipe your card and it will automatically approve anything that’s an eligible expense.
- Auto-Substantiation: We can set up an auto-substantiation file with your employer that allows you to provide documentation just one time for any recurring expenses so they are automatically approved in the future. If your employer sends us co-payment amounts for your insurance plans, these can be auto-approved as well.
TOOLS & EDUCATION
From savings calculators that help you make wise election decisions during open enrollment to a searchable eligible expense list that helps you discover savings throughout your entire plan year, we offer resources to help you navigate every decision you make related to your benefits. And once you enroll and get logged in to your online account, you'll also have access to our Discovery Answers™ Knowledgebase, which allows you to search a robust library of help articles on the most frequently asked questions related to your benefits, giving you fast access to answers any time, anywhere.
MULTIPLE CONTACT OPTIONS
If you’ve never elected COBRA before or if it’s been a while since you’ve needed to continue existing coverage, you might run into some questions along the way. We can help! You can contact our service experts in a variety of ways, depending on your preference.