Our job is to make yours easier

You’ve got enough on your plate. Managing your employee benefits and continuant coverage is just one small part of your job. That’s where we come in. We consider ourselves an extension of your team when it comes to employee benefits. We're here to simplify your administration so you have more time for other aspects of your day-to-day job.

From day one of your administration, we introduce you to PlanAhead™ Implementation, which is a 5-phase process we’ve built to streamline the onboarding process. Our PlanAhead™ Implementation offers you:

  • A predictable onboarding experience that lets you track where you’re at in the implementation process
  • Clarity as to what you need to do to ensure successful plan setup
  • Experienced implementation managers that deliver results
  • Increased employee engagement through robust training materials
  • Responsive guidance throughout your entire onboarding journey

When it comes time to renew your plans with us, our PlanAhead™ Renewal will offer a similar streamlined approach, allowing you to automatically renew benefits plans with zero action needed on your part if you don’t have changes from year to year or renew COBRA plans by simply providing updated rate information.

Have questions as you go about your administration? We make that easy too. Through LEAP® by Discovery Benefits, you’ll get access to Discovery Answers™, which allows you to search a knowledgebase of information related to your plans or submit a case with a question for direct routing to an expert. This tool also lets you view the real-time status of any option cases with us so you can ensure your cases are continuously moving towards resolution. 

Through leading technology and proven industry experience, we make the process easier for you and your employees. And we offer a variety of products to meet the needs of your employee benefits program.

Learn more about employee benefits administration and get in touch with us!